Terms and Conditions

These terms and conditions outline the rules and regulations for the use of COMPLET INC’s Website.

By accessing this website we assume you accept these terms and conditions in full.
Do not continue to use COMPLET INC’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Length of Term

The Automatic Recurring Payments shall commence on the starting date and have no end date. You can cancel your Automatic subscription at any time.

Frequency of Payments

Ongoing monthly payments will be automatically charged to the credit card or bank account you provide below, starting on the day of your subscription to COMPLET INC service. Your credit card or bank account will be charged on the same calendar day of every month and no prior notice will be given.

Automatic Recurring Payment Failure

If your Automatic Recurring Payment fails, you will be contacted by phone or email to provide another payment method. You shall provide a valid alternative payment method in the period of five calendar days since the contact date. If you fail to provide a valid payment method within this period, your service will be suspended.

Cancellation

You have the right to withdraw your consent to this Automatic Recurring Payment at any time. Any amount of days after your billing date is rounded to a full month, so we advise you to make your cancellation request at least 3 business days prior to your next billing date.

Changing Automatic Recurring Payment

If you would like to change your Automatic Recurring Payment including, for example, making a change from one credit or debit card that was initially selected to another credit or debit card or bank account, you must authorize the recurring payment with the new credit or debit card or bank account.
I agree to Terms and Conditions listed above.

I authorize COMPLET INC to keep my signature on file and to charge my credit or debit card account as indicated above on an ongoing monthly basis, for the full amount due on my monthly COMPLET INC invoice.

I agree that if I have any problems or questions regarding any charges from COMPLET INC, I will contact COMPLET INC for assistance. I agree that I will not dispute any charges from COMPLET INC unless I have already attempted to rectify the situation directly with COMPLET INC and those attempts have failed. I guarantee and warrant that I am the legal cardholder for this credit card, and that I am legally authorized to enter into this recurring billing agreement with COMPLET INC. I agree to indemnify, defend and hold COMPLET INC harmless, against any liability pursuant to this authorization.

I agree to the following additional terms and conditions: (i) This is a periodic charge that will be made each monthly billing cycle as my service fees become due under my COMPLET INC Agreement; (ii) All payments are non-refundable and charges made to the credit card above under this agreement will constitute in effect a “sales receipt” and that services were rendered and received; (iii) To terminate the recurring billing process I must terminate my service agreement in writing or arrange for an alternative method of payment with at least 7 days notice to COMPLET INC; (iv) I will not dispute COMPLET INC’s recurring billing charges with my credit card issuer so long as the amount in question was for periods prior to the receipt of my written request to terminate COMPLET INC services (at least 3 days prior to an upcoming billing date).

Cookies

We employ the use of cookies. By using COMPLET INC’s website you consent to the use of cookies in accordance with COMPLET INC’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, COMPLET INC and/or it’s licensors own the intellectual property rights for all material on COMPLET INC. All intellectual property rights are reserved. You may view and/or print pages from https://www.complet.tv for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from https://www.complet.tv
Sell, rent or sub-license material from https://www.complet.tv
Reproduce, duplicate or copy material from https://www.complet.tv
Redistribute content from COMPLET INC (unless content is specifically made for redistribution).

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Credit & Contact Information

If you have any queries regarding any of our terms, please contact us.

This service agreement (“agreement”) is made between customer (“client”) and COMPLET INC (www.complet.tv). Both parties shall abide by this agreement. All revisions to this document can be found on our website at www.complet.tv. COMPLET INC may post revisions to this agreement without notification.

Products

Clients are not required to buy/use the Android Box set-top box and have the option to use other Android-based devices with COMPLET INC service. Android Box set-top boxes come with a 30-day warranty which allows clients sufficient time to test and return the set-top box for an exchange if it does not function as necessary.

Prices

COMPLET INC offers prepaid subscriptions. Service prices and occasional changes are posted on the COMPLET INC’s website. Client must have device in order to access COMPLET INC service.

Payment Methods

Payments for COMPLET INC service can be made via debit/credit cards, or checks. Interested parties can make payments in the following methods.

DEBIT/CREDIT CARD

This payment method is available to clients in USA and Canada.

COMPLET INC accepts payments with debit and credit cards. When an order is placed, client can input their card information and payment will be processed automatically. After payment is processed successfully, COMPLET INC system will automatically activate client’s subscription for the selected period.

Accepted cards are: Visa, MasterCard, Discover, American Express (only for U.S. clients).

CHECK/MONEY ORDER

This payment method is available to clients in U.S.A. and Canada only.

Client can make payment via check or money order payable to “COMPLET INC” and send the payment to address below. After payment is received and processed, service will be activated. Processing time may take between 2 to 5 business days. Payments via check or money order must be mailed to:

COMPLET INC

1295 Jarvis Ave.
Elk Grove Village, IL 60007
United States
Sign checks to COMPLET INC.

MONEY TRANSFER SERVICES

Not accepted.

Refund Policy and Cancellation Policy

Potential clients will be thoroughly informed about COMPLET INC’s service and its contents. After having been explained all the information, potential client will decide whether to become a COMPLET INC client. The same information communicated to potential clients is also presented on our website www.complet.tv. COMPLET INC is always ready to help clients with any questions or requests that client may have, as outlined in this agreement.

Service is non-refundable if:

Service time already used by client;
Client initiates dispute/chargeback (with their bank) before contacting COMPLET INC for assistance and/or after COMPLET INC has fulfilled all service requirements, as outlined in this document;
Client receives all COMPLET INC services in order. Reasons such as “I don’t like the channel and/or the TV news section that are broadcasted”, client will not be offered a refund because:
COMPLET INC is notresponsible for content that is broadcast by TV stations;
Before signing up,client is informed by COMPLET INC about content that is broadcast.
Client has right to cancel service only if:

Client does not receive service from COMPLET INC in total of one (1) month. In this case, client may request service cancellation and receive partial payment for remaining, unused time (including time service was not provided);
Client does not receive technical support, as outlined in this document. In this case, client must first request to communicate with a COMPLET INC manager and, if still no technical support is provided as outlined in this document, client may request service cancellation and receive partial payment for remaining, unused time (including time service was not provided);
Client selects automatic/recurring payment processing during order. Client may request cancellation of automatic/recurring payment. COMPLET INC will refund the full renewal amount after subtracting 1) time that service was used, or 2) 1 month – whichever is longer.
Product Return and Exchange Policy

PRODUCT RETURN

Android Box set-top boxes sold by COMPLET INC can be returned for any reason within the first 30 days, which start from the time when the set-top box was delivered by the postal service. The Android Box set-top box, including all the accessories and packaging, must be received in the exact same condition as it was when sent to the client, otherwise COMPLET INC will deduct an amount assessed on case-by-case basis. All shipping charges are paid by client and are, thus, non-refundable.

PRODUCT EXCHANGE

Android Box set-top boxes sold by COMPLET INC can be returned for exchange within the first 30 days, which start from the time when the set-top box was delivered by the postal service. All shipping charges are paid by the client and are, thus, non-refundable.

Technical Support

COMPLET INC can only provide support for its application and its service. Any problems outside this scope will not be addressed because of the many factors involved.

Client can receive technical support from COMPLET INC as follows:

1) via e-mail, by sending an e-mail to support@complet.tv

2) via telephone numbers listed on the “Contact” page

 

COMPLET INC is located at:

1295 Jarvis Ave.
Elk Grove Village, IL 60007
United States
email: support@complet.tv

1 (909) 999-5427

Last Edited on 2017-07-19